Unlock your full potential with Westcon Services
Technical Services
We’ll help you unlock more opportunities and deliver greater value by exceeding customer expectations, without the time, trouble or expense.
Support
Control your infrastructure with...
24x7x365 L1/L2 incident management
Single point of contact
Improved vendor SLAs
Engineer to site for hardware replacement, Service Desk and Proactive Care
We are a Check Point Certified Collaborative Support Partner (CCSP)
Service Desk
Support from remote assistance
Remote Assistance
Incident management, troubleshooting, configuration requests and change management.
Hour-based packages
Flexible in time consumption
Flexible SLAs
Select the response and follow up times that fit your needs from 8x5 to 24x7
130
Support Engineers
Professional services
On-demand assistance from your very own trainer
Pre-sales extension:
Business Coach or Virtual Office services
Project-based services
Implementation, migrations, assessment and health checks
Project management and lead Consultancy
Solution design by experienced architects
Multi-vendor expertise
Technical engineers certified in multiple vendors and solutions
130
Support Engineers
Westcon Flex
Getting payments right can be a major headache for businesses looking to grow. That’s why we help our partners overcome budget constraints, align payments out with payments in, accelerate the adoption of new technology and consolidate multiple vendor payments into one subscription. Flexible payment solutions designed to help you ‘buy’ solutions more easily, so end customers get the tech they want - when and how they want it. We structure the terms and transactions to fit each deal. No matter how complex the deal or technology, Flex makes the purchase possible.
